Privacy Policy

✅ 1. Introduction

At Appliances Trust, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or purchase from www.appliancestrust.com.

✅ 2. Information We Collect

We may collect the following information when you interact with our website:

1. Personal Details – Name, phone number, address, email ID

2. Payment Information – Billing/shipping address, UPI/credit/debit card (processed securely via payment gateways)

3. Order & Usage Data – Purchase history, product preferences

4. Device & Browser Data – IP address, browser type, location (for analytics & security)

5. Communication Records – WhatsApp chats, emails, or calls for customer service

✅ 3. How We Use Your Information

We use your information to:

1. Process and deliver your orders

2. Communicate order status or promotions

3. Improve website performance and user experience

4. Offer support and respond to your queries

5. Prevent fraud and ensure secure transactions

✅ 4. Data Protection & Security

• All sensitive data is stored securely and encrypted where required.

• We never sell or rent your personal information to third parties.

• Access is restricted only to authorized staff or service providers.

✅ 5. Third-Party Services

We may share limited data with trusted third parties such as:

1. Courier/logistics partners for order delivery

2. Payment gateways (Razorpay, Paytm, etc.) for secure transactions

3. Analytics platforms (Google Analytics) to improve our services

These parties are required to keep your data confidential and use it only as instructed by us.

✅ 6. Your Rights

As a user, you have the right to:

1. Access, correct, or delete your personal data

2. Opt out of promotional communication at any time

3. Request data usage details under applicable Indian data laws

✅ 7. Cookies & Tracking

We use cookies to:

• Keep you logged in

• Save your cart preferences

• Track website traffic and product interest

You can disable cookies via your browser settings if preferred.

✅ 8. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in law, technology, or our practices. Updates will be posted on this page with the revised effective date.

✅ 9. Contact Us

If you have questions about your privacy or want to make a data request, please contact:

Appliances Trust
📍 A1/342, Sector 6 Rd, Pocket 1, Sector 6A, Rohini, New Delhi – 110085
📞 +91 98992 38134 / +91 88105 15046
📧appliancestrust64@gmail.com 

🕒 Support Hours: 10:00 AM – 9:00 PM, 7 Days a Week